**Privacy Policy**
This notice is provided pursuant to Regulation (EU) 2016/679 (hereinafter "GDPR") and describes the methods of processing personal data of users interacting with the RE/MAX Casa Service real estate agency's microsite.
1. **Data Controller**
The data controller is RE/MAX Casa Service, with its registered office at Via Giaveno, 144, 10040, Rivalta di Torino, VAT number 11757320012. For any information or requests regarding the processing of personal data, you can contact the controller at the email address: info@remaxcasaservice.it.
2. **Types of Data Collected**
RE/MAX Casa Service collects and processes the following personal data:
- Personal details: name, surname, address, phone number, email address. - Browsing data: information automatically collected during site navigation, such as IP addresses, browser type, pages visited. - Data related to user requests: information voluntarily provided by users through contact forms or specific requests.
3. **Purpose of Processing**
The personal data collected is processed for the following purposes:
- Responding to information and assistance requests sent by users. - Managing and improving the browsing experience on the site. - Complying with legal or regulatory obligations. - Sending commercial and promotional communications, subject to the user's explicit consent.
4. **Legal Basis**
The processing of personal data is based on the following legal grounds:
- Execution of a contract or pre-contractual measures at the request of the data subject (Art. 6, para. 1, letter b GDPR). - Express consent of the data subject for marketing purposes (Art. 6, para. 1, letter a GDPR). - Compliance with legal obligations to which the controller is subject (Art. 6, para. 1, letter c GDPR). - Legitimate interest of the controller for improving the services offered (Art. 6, para. 1, letter f GDPR).
5. **Storage Methods**
Personal data is processed using automated tools and stored for the time strictly necessary to achieve the purposes for which it was collected. Specifically:
- Data collected for contractual purposes is stored for the duration of the contractual relationship and for the time necessary to ensure the protection of the controller's rights. - Data collected for marketing purposes is stored until the consent is withdrawn by the data subject. - Browsing data is stored for the period necessary to ensure site security and improve user experience.
6. **Rights of the Data Subject (Art. 15-22 GDPR)**
Data subjects have the right to:
- Access their personal data and request its rectification, deletion, or restriction of processing. - Object to the processing of personal data. - Request data portability. - Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. - Lodge a complaint with the competent supervisory authority.
To exercise their rights, data subjects can contact the data controller using the provided contact details.
7. **DPO and Contacts**
RE/MAX Casa Service has not appointed a Data Protection Officer (DPO) as it does not fall under the mandatory cases provided by the GDPR. However, for any issues related to personal data protection, users can contact the controller at the email address: info@remaxcasaservice.it.
This notice may be subject to changes and updates. Therefore, it is advisable to consult it periodically to stay informed about any changes.